Forgot Username?

CVS MyChart is an online health management tool provided by CVS Health. It allows patients to conveniently access their health information and manage various aspects of their care online. Through CVS MyChart, patients can:

  • View Medical Records: Access personal health records, including lab results, immunizations, allergies, and health history.
  • Schedule Appointments: Book, view, and manage appointments at CVS MinuteClinic and other participating care providers.
  • Communication: Send secure messages to healthcare providers for non-urgent medical questions or updates.
  • Prescription Management: Request prescription refills, view current medications, and track pharmacy updates.
  • Bill Payment: View account summaries and pay medical bills securely online.
  • Health Tracking: Monitor key health indicators and review past visit summaries.
  • Family Access: Manage health information for family members through proxy access, including children or dependents, with proper authorization.

How To Recover Your CVS MyChart Username

If you have forgotten your username for CVS MyChart account, you can follow these steps to retrieve it;

Step 1: Visit the CVS MyChart Login Page
Open your web browser and go to the CVS MyChart login page at https://mychart.cvshealth.com.

Step 2: Find the “Forgot Username” Link
On the login page, click the link that says “Forgot Username?” If you also forgot your password, you may need to use the “Forgot password?” link first.

Step 3: Enter Required Information
You’ll be asked to enter personal information to verify your identity. This usually includes:

  • First and Last Name

  • Date of Birth

  • Email Address or Phone Number

Step 4: Submit the Request
After entering the required details, click the “Submit” button.

Step 5: Check Your Email
If the information you provided matches CVS Health’s records, you’ll receive an email with your username. Be sure to check your inbox and your spam/junk folder.

If the email includes additional instructions, follow them to complete the process and regain access to your CVS MyChart account. For help, contact CVS MyChart Patient Support via the contact information listed.

Do You Need Additional Help?

If you have an email address on file then your MyChart username will be sent to your email account.

If you do not remember any of this information, or you do not have a valid email address on file, you will have to contact CVS MyChart customer service help desk at 1-866-389-ASAP (2727) to help you regain access to your MyChart account.