Contact Us

CVS Health offers several convenient ways for patients and the community to connect with us, including general questions, appointment scheduling, billing inquiries, and support related to CVS MyChart.

We are committed to delivering accessible and personalized care for you and your family. Your feedback helps us enhance the services we provide. You can call us to speak with a CVS Health representative or submit a message through our online contact form — we aim to respond within 7 business days.

Please note: CVS Health cannot respond to medical emergencies via online forms. If you are experiencing a medical emergency, call 911 or visit the nearest emergency room immediately.

CVS Health Contact Information

We are always interested in hearing how we can serve you better. If you have comments or questions, feel free to contact us.

MyChart Customer Service Number

MinuteClinic patients: call 1-866-389-ASAP (2727)
Coram patients: call 1-800-718-5031
FEP Patient-Centered Care patients: call 1-866-465-2505.

CVS/pharmacy Customer Services

For questions and comments including feedback about our stores, pharmacy, policies and in-store photo department, call 1-800-SHOP-CVS (1-800-746-7287) Monday – Friday 8:30 AM – 7 PM ET, Sat. & Sun. 10:00 AM – 6:30 PM ET. Closed major holidays.

For help with ExtraCare®

For questions and comments including member updates, rewards card, program information and ExtraBucks Rewards®, call 1-800-SHOP-CVS (1-800-746-7287) Monday-Friday 9 AM – 9 PM ET, Sat. & Sun. 10:00 AM – 6:30 PM ET. Closed major holidays.

For help with CVS.com® and Mobile

For questions or comments including user account, password issues, orders, prescription management and photo, call Customer Care at 1-888-607-4CVS (1-888-607-4287) Monday – Friday 8:30 AM – 7:00 PM ET, Sat. & Sun. 10:00 AM – 6:30 PM ET. Closed major holidays.

Mail all inquiries to:

CVS Corporation
Customer Relations
One CVS Drive
Woonsocket, RI 02895